As I’ve done every week for the last eighteen months, I checked the most recent COVID-19 numbers. Compiling COVID statistics for 38 states and 140 counties requires significant effort. First, one has to ensure infection rates, hospitalizations, and deaths are accurately recorded. Next, you must interpret that data and decided what information must be presented to executive management. Management then reviews that information and determines how specific healthcare operations in each location will respond to projected trends. For example, Alaskan healthcare operations, where care is rationed, require a different response than California, where COVID is declining.

However, times are different than a year ago. After a year and a half, your team gains credibility. There is a well-developed cadence to performing these calculations and presenting useful, intelligible information. Then again, eighteen months ago was a different era, when people clamored for information and longed for some respite at home (or working from home). Throw in some false pandemic information, fake medication news, fake vaccine news, fake ‘stolen election’ allegations, and an attempted January 6th insurrection have pushed people to a breaking point. 

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