I no longer walk a solitary journey. As best as I tried to walk alone toward my final hours, back pain has become my companion. Walking is difficult, and sleep is elusive. So I staggered to my recliner just past midnight of August 1st, 2021, and glanced at newspaper headlines. Remnants of Hurricane Ida, Afghan pullout, Taliban Exult, and Facebook Profit and Pain smothered the New York Times front page. Exhausted, I Leaned into the recliner’s headrest and stared through the window into the horizon. I noted the moonlight glistening over whitewashed tips of gentle waves as they lapped onto the shore. A single overhead street lamp created contrasting highlights of black equally split by spatters of light. Whispering through a blackened void, my thoughts slipped through, “I expected something,” I expected something because I was told ’a new America’ had arrived.
Tag Archive: Do No Harm
In December, multiple women alleged New York Governor of sexual harassment and or assault. The allegations varied between inappropriate comments, forced kissing and groping. For his part, Cuomo took issued a prerecorded video alleging no misconduct. Strangely, I can look at both Cuomo and the victims compassionately. This view is neither thinking in the light that Cuomo’s actions do not have some form of merit nor are justifiable. (Cuomo’s actions are indefensible). I also don’t take a strict form of religious interpretation by reiterating, “Judge not, that you be not judged. For with what judgment you judge, you will be judged; and with the measure you use, it will be measured back to you.” Instead, I look at Cuomo and say, “Cuomo is done. He cannot politically survive.”
I texted a friend in Missouri, “Oh my God, new reports indicate a woman was shot and killed during the riots. This is insane.” A few minutes later, she responded that she wasn’t watching the ‘lamestream’ media coverage. Several more minutes passed and she texted Fox News reports the woman was ‘a peaceful demonstrator’ shot by ‘ANTIFA.’ (ANTIFA is a false allegation. CNN identified several notable figures in the crowd of rioters as conspiracy theorists linked to right-wing extremist movements, QAnon and the Proud Boys.)
During a 2016 campaign stop at Dordt College (Iowa), Trump stated, “I could stand in the middle of Fifth Avenue and shoot somebody, and I wouldn’t lose any voters, OK? It’s, like, incredible.” I thought then, as I do now, the logic is insane. Members of President Donald Trump’s Cabinet issued harsh rebukes of the mayhem at the U.S. Capitol, but stopped short of criticizing the president, who had urged his supporters to take action.
In 1988, my employer called all the call center representatives into a conference and plopped down a binder full of known product problems. Each known product problem had an associated ‘mitigation’ step to assist the customer. Some included replacement, while others included replacement and compensation. Still, others included payment. Sounded great, until. Until what? Upon reading the fine print, we could only assist the customer if the customer complained. We could not broadcast any manufacturing problem, discuss any form of compensation, or any customer inquiry outside the office. That meant any customer experiencing a known product failure, but did not complain to the manufacturer, received nothing, no compensation, no mitigation. Those who suffered in silence were swept under the corporate rug.
The visceral and brutal nature of corporate sins often gets “cleaned up” by corporate and religious communities alike. Suffering is downplayed publicly, and individual elements, including any agonizing days our customers endured, were buried by silence and a tsunami of the indescribable pain. As a business, we failed to recognize our horror, the inexplicable level of pain inflicted, and the raw violence performed against our customers’ human psyche. Instead, we went to church, held hands, recited the Lord’s prayer, and asked God to forgive our debts just as we forgive our debtors. Yeah. Sure.
Thirty-five years later, God asked me, why was I so willing to sacrifice my ideals upon the throne of business? I am fascinated by God’s question and of the impossibility of inconsistent, rationalized ethics. What did this absolute obedience and faith of humankind offer that made it entirely permissible to sacrifice customers? By questioning my request for forgiveness, God asked a provocative question, “What good is thy faith?”
Another angle by which to frame this is that God inquired about its aftermath. What did I accomplish? Through a series of acts, I trusted in the invisible plan of now-defunct and unmemorable business leadership. Had I shelved reason and ethics to become ‘employee of the month’ or ‘employee of the year?’ I understand that worse has occurred throughout history and that humanity has endured the wrenching horrors of current and past U.S. leadership. Just as Abraham went to sacrifice Isaac, just as many business colleagues across the county, I sacrificed ethics to obligation.
Truthfully, I have no understanding of why management required such sacrifices thirty-years ago. I failed to ask, and my lack of ‘positional power’ was limited. On the other hand, God gazed into my soul — where I could not see — and knew my secret, even when I couldn’t see it myself. God affirmed I made myself a co-conspirator, either symbolically or with consent: I saw the facts, and I participated in the commitment to secrecy. If I was unwilling to pass judgment on management at the time, then the essential question is, how is my ethical code different today? Should ethics be relative to religious status and hierarchy, or to the extremity of one’s commitment to God?
When does the end justify means? Where is ‘humanity’ in the reward? Should my profound humility somehow replace the patriarchy of God’s original call? More importantly, What does it mean to be God’s chosen? How do I live accordingly?
Like most of my life’s poor decisions, I will never rid of the most sacred ethical failures. I am blessed that forgiveness is offered via faith. Yet, this fact demands that I now follow spirituality and continually evaluate both faith and obligation. Indeed, my footsteps should not be traced, as my example should provide ample pause.
If your first response would be to entertain the notion that I was a madman or criminal, or, more likely, that I was tragically deluded in some false image of God’s call, then what of those harmed? What if I misunderstood the will of God? What might have I lost in translation between divine intent and human implementation?
Final Thought
During the COVID pandemic, we’ve heard politicians weigh the value of human life against economic and stock market viability. We openly discuss hitting the poor the hardest for the sake of chasing profits. Entertaining business without ethics means losing our humanity. We must serve a higher purpose: look after employees, support the community, and strive to make a product that inspires.
God’s questioning taught that each human life is more significant than gross profit. Of course, a business balance sheet is essential, but human beings are created in the image of God. As such, we must reject suggestions to sacrifice ethical discernment. To do otherwise means human lives become nothing more than check marks on a to-do list rather than sacred.
In the backdrop of US Surgeon General Dr. Jerome Adams’ “somber” message “I want America to understand — this week, it’s going to get bad,” Trump tweeted:
“I watch and listen to the Fake News, CNN, MSDNC, ABC, NBC, CBS, some of FOX (desperately & foolishly pleading to be politically correct), the [New York Times], & the [Washington Post], and all I see is hatred of me at any cost. Don’t they understand that they are destroying themselves?
In a heightened level of anxiety and fear, throughout history, our leaders have risen to the moments before them. Trump? Not so much. His tweet claims, “Poor me.”
As the White House plays catch-up, a deadlocked Congress struggles to cope with the pandemic’s, Sen. Rand Paul (R-Ky.) got infected and decided to share it by attending the Senate Republican lunch meeting and swimming in the Senate gym’s pool. Remember folks, Sen. Paul is a physician.
These days, leadership comes not from the White House, but Governors. Almost to a person (Florida Governor excluded), there has been deliberate and pragmatic action. Each has come to the right place in history … where truth is the best weapon.
The Italian general Giuseppe Garibaldi told his men: “I do not promise you ease. I do not promise you comfort. But I do promise you these hardships: weariness and suffering. And with them, I promise you victory.”
Though the roads may be empty, we are not alone.
Part of me wishes Cuomo were our President. Not because he’s a Democrat, but rather because he chooses accountability. “I don’t take responsibility at all,” Trump said several days ago. Cuomo welcomes accountability. “If someone wants to blame someone, blame me. There is no one else responsible for this decision.”
Democratic strategist Lis Smith nailed it. “The daily press briefings out of Washington and Albany over the last week have provided a split-screen in leadership. Whereas Governor Cuomo has been ruthlessly direct, faithful to the facts, and in command at all times, the President has lashed out at the media, sowed confusion, and shirked responsibility at every turn.”
Nearly every spiritual doctrine claims. “Do no harm.” Mr. President, people are dying. America is starving for leadership. Yet, all we get is confusion. Unfaithfulness to facts and ruthless. “Poor me.”
No, Mr. President. “Poor us.”
And the good old days
They say they’re gone.
Only wise men
And some new born fools
Say they know what’s going on.
But I sometimes think the difference is
Just in how I think and see
And the only changes going on
Are going on in me.
~ Changes, 1973, Harry Chapin ~
In my younger days as a consultant, I would charge off into the world, serving as one of the few ‘hired guns’ that would bail clients out of sticky situations, regardless of whether the client was good or bad. As my former boss would say, “Some of our best clients are our worst clients.” I never overthought it. I would show up, work hard. Sometimes, I didn’t know the endgame. Other times, I did.
Life was a constant ever cyclical season of waves. Like a weather-beaten sea captain, I never gave fear center stage. In the still of the night some years ago, I silently confided: I never feared the surface, but I thought long and hard of the devil underneath. Storms would come, toss the boat, bang your insides, and then … calm.
And just as the Buddha predicted, everything changed. From top consultant, no tumor, to patient … Patient ID: H78 . . . blah, blah . . .blah, blah, blah.
In the 90 days since, there are times when I’ve felt very voiceless. Pre-tumor, my weapons of choice, i.e., my medical knowledge and knowledge of the medical proved defenseless against my body. Now, doctors and nurses play high-stakes chess within the confines of my bones as I remain simply a witness.
There are some positives. I’ve had the opportunity to revisit and evaluate several facets of my life. There are all the usual priorities one normally debates: family, careers and other relationships. For me, I was able to look past the disease itself and found transforming truths. First, never take life for granted. Second, love better. Third, I don’t know all the answers. Fourth, there’s significant joy in learning to let go.
I wish to focus on the fourth, letting go, for a moment. It’s hard to believe my blog has lasted over seven years. To date, I’ve listed over 600 blog posts. Throughout my last seven years, I’ve focused on making amends. A May 2012 blog post recorded:
“. . . success of one’s faith might be found in the value of your morals and the willingness to make amends, even when that test may be so brutally honest and painful. I will say this up front; my Atonement List has twenty-six (26) severely painful situations requiring amends, including:
-
- The Catholic Church, for all my mortal sins;
- The only love of my life ~ for whom God called us and I broke your trust;
- Former boss for violating my position;
- Financial mistakes; and
- Mother and Father, for not being the son you could honor.
Twenty-six (26). That’s quite a list–almost one for every year I have roamed the corporate world. I felt an obligation to honor the Atonement List. I researched and contacted all of the people I could. In some cases, the outcome was exceedingly painful. Seven (7) of the twenty-six (26) refused my amends, including the Catholic Church and my love. Eleven (11) forgave me. Four (4) couldn’t be located and four (4) others are a work in progress.
Those numbers haven’t changed in seven years. The only thing that changed, was me.
I told my case manager this past Thursday that I awoke earlier this week and found myself forgiven–the deck was cleared–my sins forgiven. I told her, it was not a ‘faith,’ but rather a ‘knowing.’ I simply knew it. My life is nearing a plateau, maybe its crescendo. And I believe that’s it, some ‘thing’ is coming.
And I feel that something’s coming, and it’s not just in the wind.
It’s more than just tomorrow, it’s more than where we’ve been,
It offers me a promise, it’s telling me “Begin”,
It’s something worth believing in.
~ Remember When the Music, 1980, Harry Chapin ~
‘Begin.’
Tuesday night, while addressing the crowd at President Trump’s 2020 campaign kickoff rally in Orlando, Fla., the president’s eldest son called out Biden for his decades in Washington as a lawmaker and vice president, questioning why he had not pushed to find a cure before.
“What was the good one last week? Remember? Joe Biden comes out, ‘Well, if you elect me president, I’m going to cure cancer,'” Trump Jr. said. “Wow, why the hell didn’t you do that over the last 50 years, Joe?”
Hours later, President Trump kicked off his reelection campaign by promising to cure cancer, land on Mars, etc.
We will push onward with new medical frontiers. We will come up with the cures to many, many problems, to many, many diseases—including cancer and others and we’re getting closer all the time,” President Trump said. “We will eradicate AIDS in America once and for all and we’re very close. We will lay the foundation for landing American astronauts on the surface of Mars.”
Guess how many forms of cancer there are? Over 100.
My thoughts? In case you’re in a rush, Walgreens doesn’t have it. Curing cancer will be exremely difficult since there’s not a one-size-fits-all solution. This makes it very difficult to say that an approach for one form of cancer will be adaptable to all. Whether or not a cure for all cancer types is feasible is a matter of strong debate; although promising studies are continually published and covered by the media almost every day.
Then again, Trump:
- “[is a] Very intelligent person;”
- “I do get good ratings.”
- “One of the great memories of all time.”
- “I’m a very stable genius.”
- “I went to an Ivy League school. I know words. I have the best words.”
As a Buddhist, Trump’s statements are directly opposed to the concept of ‘Ahimsa.’ Ahimsa is an important spiritual doctrine shared in many faiths. It means ‘non-injury’ and or ‘non-killing’. Trump’s statements are nothing more than false hope.
Therefore, don’t line up at the Walgreens any time soon.
According to Reuters, when choosing a flight, U.S. fliers apparently prefer ticket prices over air safety. In fact, recent safety issues of the Boeing 737 Max had had little impact. Only 3 percent said that aircraft or model was important when buying a plane ticket. In contrast, 57 percent said ticket price was critical.
However, Southwest Airlines passengers expressed concerns on social media after confusion over on-board safety cards led passengers to think they were flying on a Boeing 737 Max. In reality, Southwest had already grounded all 737 Max airplane and stated the safety card used can be used for more than one plane model, adding that safety procedures for the 737 Max and 737-800 are identical.
In other words, up to the point of takeoff, people were more concerned about. Unfortunately folks, at that point, it’s too late. You’re ‘all in.’ You’ve succumbed to fate.
In American usage, the phrase “all in” began as a colloquial expression meaning to be in a bad spot—exhausted, worn out, and spent. In the game of poker, it refers to the moment when a player—whether out of bravado, recklessness, or desperation—bets all of his or her chips on a single hand. The all-in moment in poker is a thrilling win-or-lose-everything crisis of dramatic clarity: you’ve wagered all you’ve got, giving your fate over to the cards, and you can’t go back out again.
“Can you drive me to my car? It’s late and I parked in an unsafe area after dark.”
“Why didn’t you park in the parking garage across directly across the street?”
“Well, the garage costs $90.00 a month,” she paused.
“And you didn’t want to pay $90.00 a month?” I interjected, finishing the sentence.
“Correct.”
Knowing the position she has at the firm, I’m fairly confident her annual salary nears $120,000 annually. Roughly speaking, she bet her life on $1,200 savings, a smidgen less than 1% of her salary.
“So, you placed savings above safety?”
“Huh?” she quipped.
“You bet personal safety for less than 1% of your salary?”
“Hey, don’t jinx me,” she snapped. Continuing, “You’ll be responsible if I get hurt.”
“Yes, I will feel bad if you get injured. However, you went ‘all in,’ not me'”
History will tell you that going all in is often a spectacularly bad idea. In life though, it seems all good. In life we hope many of poker’s words and phrases bring forth a sense of romance and drama that break the normal mundane activities of life. in many cases, we simply want to up the ante.
In life, almost everything contains some level of risk; the key to success is to identify an appropriate risk tolerance and then manage the that tolerance. In some instances, this may mean avoidance of any loss is appropriate, but in others moderate losses may be tolerable. In my friend’s case, there’s appears to little reward in gaining less than 1% reward. Sure, should she live that same routine over a decade, the reward would equal nearly $12,000. Then again, a decade of wages would net $1,200,000. The risk reward remains at 1%.
Going ‘all in.’ Wagering everything for the 1% is why Vegas almost always wins.
Pretty stupid.
As a consultant, I’ve had the privilege of traveling across the world and serving well over 1,500 clients, from CEOs to company Vice President’s, Senior Directors and managers. Yesterday afternoon, a CEO called and asked if I could join him for a drink. We met at a local Irish bar that both of us has, at one time or another attended.
“Sorry for calling on short notice. I needed to vent,” he said after ordering a beer.
“What’s going on?” I asked.
“Had an HR meeting two days ago over an alleged sexual harassment claim.”
“And,” prompting him further.
“Well,” lowering his head and staring at his whiskey. “A female employee claimed harassment by our Sales VP.”
“Well,” I sighed heavily. “I’m sorry.”
“Wait,” he interrupted. “She claims a year ago that the offending employee ‘winked’ at her.”
“Winked?”
“Winked,” he offered. “But under questioning, it turned out not to be a wink, but a ‘raised’ eye brow?”
“What the hell is a raised eyebrow?”
“Have no clue,” he muttered. “Have no clue. The entire management team was in the sales meeting and she claims he raised an eyebrow to her. And she felt violated by this.”
“Anyone else see this?”
“Oh hell,” he pounded his fist. “We were all there. And not a single one of us saw what she was referring to.”
A long pause swallowed his long face.
“Our Sales VP called today and resigned – claimed he felt humiliated.” He momentarily starred through me. “Where is all this going?”
By October 2018, the #MeToo movement derailed over 200 careers. As I’ve said before, most of those men needed to go. In nearly half the cases, the replacements were women. Joe Biden may be the latest casualty.
However, one unintended consequence, executives and analysts say, companies seeking to minimize the risk of sexual harassment or misconduct appear to be simply minimizing contact between female employees and senior male executives.
Most of the consulting firms I have worked with have told me that they will avoid going to dinner with any female employees, or that they’re concerned about deploying a women and men consultants onsite. People are concerned and have questions.
The CEO I had a drink with openly admitted to becoming a “No” man. He simply says no to most meetings. He ran off a business list to which he says no.
“If there’s a meeting with a female employee, I intentionally broaden the issue so I can include as many others as possible.”
“Having dinner at restaurant ABD. Want to … “No, thanks.””
“Going for coffee. Would you like … “No thanks.””
“Lunch at … “No thanks.””
“Grabbing a beer at … “No thanks.””
“Ordering tickets for the hockey game … “No thanks.””
“Texting female coworkers … “No thanks.””
“College internship programs … “No thanks.””
“Business Travel … “No thanks.””
“I grabbed a rental car, what to share … “No thanks.””
“Stay at the same hotel … “No thanks.””
“Same flights … “No thanks.””
My CEO friend placed a palm against his forehead. “My God. I’ve become a “No Man.“
He is not alone. Lean In partnered with SurveyMonkey to look into the possible negative effects of the #MeToo movement for women’s advancement. Promoting mentorship is one of Lean In’s key priorities. Nearly half of male managers they surveyed reported being “uncomfortable participating in a common work activity with a woman, such as mentoring, working alone, or socializing together.” Senior men were five times more likely to hesitate to travel for work with a junior level woman than with a junior level man.
More recently, the MeToo movement has been credited for canceled office holiday parties, radio stations refusing to play the classic song, “Baby, It’s Cold Outside,” after many claimed that the singer is trying to persuade a woman to stay with him by offering her a drink and company wide trips.
Thus, while it’s critically important that women who’ve been assaulted are heard, we cannot forget about the fundamental right to due process that our great country was founded upon. As Op-Ed writer David Oscar Markus noted:
If it’s the subjective feelings of the accuser that we prioritize over the intent of accused, then we will have flipped our presumption of giving the benefit of the doubt to the well-meaning. We will also put at risk coaches and teachers who encourage their students with a reassuring pat on the back. The same for business colleagues with a handshake. What’s next, criminalizing the close-talker? The list goes on. Let’s not send the message that there is to be no touching at all without fear of false accusation that it was “uncomfortable.”
Unfortunately, the side effect of men getting intimidated by the #MeToo movement won’t serve women well in neither the short term nor long term.
The real change will only occur at the grassroot level, which, in this case, is each one of us. However, I fear the only real change is that more men will become “No” men.