When Attorney General Jeff Sessions was fired, the world took little notice, except to ponder how long Rod Rosenstein and Special Prosecutor Robert Mueller would remain employed. Yet most have failed to learn some key leadership lessons from the “Trumptonian” era of management.
First, we have to distinguish between obtaining a leadership position, and actually being successful in a leadership position. The political steps Trump took to become leader of the free world will not make him successful. Reality T.V. tactics may retain audience participation, but the real lesson is that all television shows eventually get cancelled. Second, if one’s claim to fame is leadership, having to fire 55 of your hand-picked staff in less than two years is not a confidence booster. No fortune 500 company would clear such an individual to ascend toward a Presidential position, but here are.
Research on “ideal” styles of leadership suggest the ideal leader should possess intelligence, is hard-working, honest, and compassionate. Trump overwhelmingly fails in all of these qualities.
So what does Trump have? Trump is a master of media and messaging. He knows his target audience and speaks to them effectively. Trump was able to identify gaps in America, empathize and provide unexpected solutions. If you were unhappy or afraid about something, a solution was presented for your pain. Need an enemy of the ‘state?’ Media. Need a broader ‘evil?‘ Democrats. Black people lack intelligence, women are ugly, lie and bleed … well from everywhere. In the world of presidential politics, marketing separates winners from the losers.
In Trump’s world, the shoes of responsibility for the Russian Investigation lay at another door. In this case, Sessions. Therefore, the King summarily executed (figuratively) his advisor and picked an “unqualified” partisan to protect himself. Unfortunately, both Trump and Sessions willfully ignored leadership’s greatest responsibility – the ‘unheard’ moaning from the wilderness.
The Sound of the Forest
Back in the third century A.D., the King Ts’ao sent his son, Prince T’ai, to the temple to study under the great master Pan Ku. Because Prince T’ai was to succeed his father as king, Pan Ku was to teach the boy the basics of being a good ruler. When the prince arrived at the temple, the master sent him alone to the Ming-Li Forest. After one year, the prince was to return to the temple to describe the sound of the forest.
When Prince T’ai returned, Pan Ku asked the boy to describe all that he could hear. “Master,” replied the prince, “I could hear the cuckoos sing, the leaves rustle, the hummingbirds hum, the crickets chirp, the grass blow, the bees buzz, and the wind whisper and holler.” When the prince had finished, the master told him to go back to the forest to listen to what more he could hear. The prince was puzzled by the master’s request. Had he not discerned every sound already?
For days and nights on end, the young prince sat alone in the forest listening. But he heard no sounds other than those he had already heard. Then one morning, as the prince sat silently beneath the trees, he started to discern faint sounds unlike those he had ever heard before. The more acutely he listened, the clearer the sounds became. The feeling of enlightenment enveloped the boy. “These must be the sounds the master wished me to discern,” he reflected.
When Prince T’ai returned to the temple, the master asked him what more he had heard. “Master,” responded the prince reverently, “when I listened most closely, I could hear the unheard—the sound of flowers opening, the sound of the sun warming the earth, and the sound of the grass drinking the morning dew.” The master nodded approvingly. “To hear the unheard,” remarked Pan Ku, “is a necessary discipline to be a good ruler. For only when a ruler has learned to listen closely to the people’s hearts, hearing their feelings communicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his people, understand when something is wrong, and meet the true needs of his citizens. The demise of states comes when leaders listen only to superficial words and do not penetrate deeply into the souls of the people to hear their true opinions, feelings, and desires.”
Prince T’ai’s lesson remains the same. All should learn it. It doesn’t matter whether you’re a baker, clinician, banker, factory worker, school teacher, pilot or homemaker. You are the leader of yourself. If you want to lead, you have to ‘hear‘ the unheard.